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Heartview Foundation has approximately 130 full-time and part-time employees. Licensed Addiction Counselors, physicians, psychologists, nurse practitioners, RNs, LPNs, case managers, and social workers may be involved in your care.

In Cando, Heartview has three Licensed Addiction Counselors, one RN and one LPN, along with case managers and other staff members involved in patient care.

Together, we will work with you and your loved ones to help you build a new, substance-free life.

Executive Team

  • Kurt A. Snyder, MMGT, LSW, LAC
    Kurt A. Snyder, MMGT, LSW, LAC

    Executive Director

    Snyder has been the executive director at Heartview Foundation since January 2005. In addition to holding a master’s in management, Snyder is also a Licensed Social Worker and a Licensed Addiction Counselor. Snyder works under the Board of Directors in providing financial, clinical, personnel, and technical oversight for Heartview. He is active in many addiction-related state and national organizations, bringing cutting-edge knowledge to Heartview.

  • Melissa J. Henke, MD
    Melissa J. Henke, MD

    Medical Director

    Dr. Henke, Board Certified in Internal Medicine, Psychiatry and Addiction Medicine, provides ongoing care to Heartview patients and medical oversight to the Medications for Opioid Use Disorder (MOUD/MAT) program. She also participates in interdisciplinary case review, develops and oversees patient medical protocols, reviews nursing assessments for appropriate withdrawal management and confers with the interdisciplinary team regarding patient care management. Dr. Henke serves on the Governor’s Counsel for Recovery Reinvented and as the medical director of the North Dakota Professional Health Program.

  • Jessica Brewster, MS, LMAC
    Jessica Brewster, MS, LMAC

    Chief Operating Officer, Bismarck

    Promoted to chief operating officer in March 2021, Brewster is responsible for the clinical programs and overall operations of Heartview’s Bismarck locations, including the residential treatment, Opioid Treatment Program (OTP) and outpatient treatment facilities. She was hired at Heartview as the OTP director in July 2019 with experience in the addiction and mental health fields from positions held at the Department of Human Services and the Department of Corrections and Rehabilitation. Brewster received her undergraduate and graduate degrees in addiction counseling from the University of Mary and became a Licensed Master Addiction Counselor in January 2010.

  • Karalee Harper, MMgt, LAC
    Karalee Harper, MMgt, LAC

    Chief Compliance Officer

    Harper completed her Bachelor of Science in addiction counseling and master's in management from the University of Mary. Harper came to Heartview in 2018 with almost 20 years of experience in the addiction profession, including time as the chronic disease director at the ND Department of Health.

  • Ryan Messer, CPA
    Ryan Messer, CPA

    Chief Financial Officer

    As chief financial officer, Messer oversees the financial activities of Heartview. Messer is a licensed CPA and Certified Healthcare Financial Professional, and his educational background includes a Bachelor of Accountancy from University of North Dakota. He also serves as a board member for ND Healthcare Financial Management Association.

  • Shari Timms
    Shari Timms

    Chief Operating Officer, Cando

    Shari joined the team as Cando's business office manager in 2018 and was promoted to chief operating officer in 2021. She is responsible for the clinical programs and overall operations of Heartview’s Cando location. She came to Heartview with experience in business operations at Northern Plains Electric Cooperative and as a real estate broker with Century 21 Signature Real Estate.

Leadership Team

  • Carol Bullinger
    Carol Bullinger

    Executive Assistant

    Bullinger is Heartview's longest-serving employee, beginning her career at Heartview in 1967 as a medical secretary. As executive assistant she completes a broad variety of administrative tasks for executive leadership staff, including the handling of strictly confidential information such as personnel files.

  • Katie Franchuk
    Katie Franchuk

    Residential Director

    Franchuk holds a bachelor's in criminal justice and is a Tobacco Treatment Specialist. She was originally hired at Heartview as a case manager before being promoted to her current position. Franchuk came to Heartview with experience from Dakota Boys and Girls Ranch, Ruth Meiers Hospitality House and Dacotah Foundation. In her role she oversees the daily operations of both Bismarck residential locations.

  • Jennifer Goldade, LAC
    Jennifer Goldade, LAC

    Director of Outpatient and Evaluation Services

    Goldade came to Heartview in 2021 with sixteen years of experience at the State of North Dakota, most recently at West Central Human Service Center, where she was the treatment coordinator for the adult drug/DUI court for South Central Judicial District Court and served as the supervisor and LCAC of the Intensive Community Based Services Team. In her current role she provides clients services while also supervising addiction trainees and a team of hard-working counselors.

  • Jennifer Greuel
    Jennifer Greuel

    Communications Manager

    Greuel graduated from Concordia College with a bachelor's degree in communications and psychology. Prior to joining Heartview in 2022, she worked with nonprofits, planned events, and directed public relations campaigns in her position as vice president of business development at Clearwater Communications.

  • Michelle Grunefelder
    Michelle Grunefelder

    Director of Admissions

    Grunefelder became a nurse in 1990 and worked in several local clinics as a nurse, at Sanford as a clinical informatics specialist, and as director of business development for Vibra Hospital prior to coming to Heartview in 2019. She manages the intake and admissions departments, the departments which receive all calls requesting services and manage waiting lists for residential beds in both Bismarck and Cando.

  • Brianna Krause, LCAC
    Brianna Krause, LCAC

    Director of Opioid Treatment Program

    Krause is a Licensed Clinical Addiction Counselor with a bachelor’s of science in addiction counseling and psychology with a minor in criminal justice from the University of Mary. Prior to working at Heartview she was a counselor for nine years working at the North Dakota State Penitentiary. She is a registered clinical supervisor and oversees Heartview’s methadone program.

  • Crystal Messer, RN
    Crystal Messer, RN

    Director of Nursing

    Messer attended Medcenter One College of Nursing where she obtained a Bachelor of Science in nursing. She worked at Medcenter One/Sanford Hospital on a medical surgical floor where she gained experience with overdose, withdrawal, emotional and behavioral issues until starting at Heartview in 2013. Messer works closely with Dr. Henke regarding patient care and the Medications for Opioid Use Disorder (MOUD) program.

  • Velvet Olson
    Velvet Olson

    Director of Revenue Cycle

    Olson came to Heartview with twenty years of experience at a major insurance company and an associates degree in legal administration from Bismarck State College. As director of revenue cycle she oversees four departments: billing, utilization review, enrollment, and front desk reception. From the time of checking in for a first appointment, these teams walk patients through insurance options, advocate for patient needs and help enroll patients in Medicaid and state programs.

  • Layn Sabot, LPCC, LMAC
    Layn Sabot, LPCC, LMAC

    Director of Day Treatment/Mental Health Services

    Sabot has a bachelor’s degree in addiction studies and a master’s degree in counseling and is trained in EMDR. She is a certified tobacco treatment specialist and is a board member of the Bismarck Tobacco Free Coalition.

  • Herminia (Emmy) Hanson
    Herminia (Emmy) Hanson

    Residential Manager- Cando

  • Brittney Scorse, RN-BSN
    Brittney Scorse, RN-BSN

    Nurse Manager- Cando

    Scorse received her nursing degree from NDSU and worked in acute care prior to joining Heartview.

  • Jennifer Spatola, LCAC
    Jennifer Spatola, LCAC

    Director of Counseling - Cando

    Spatola came to Heartview Cando in 2015 with experience from James River Correctional Center, Center for Solutions and Adapt. In her role, she supervises the counselors and coordinates admissions, outpatient services, evaluations, and speakers. She also provides clinical supervision for trainees and works with the EAGALA program.