Accessing Treatment
Learn more about Heartview's process for entering treatment here and read our frequently asked questions.
Inpatient Services
If you need residential treatment or you are unsure what level of treatment you need, please contact the intake department by calling 701-751-6129. Intake office staff are often on the phone and may not be able to answer immediately. Please leave a voicemail and include:
- First and Last Name
- Date of Birth
- Telephone Number
Calling the intake department is the first step to receiving answers about insurance or availability of residential treatment at our Bismarck, Cando and Dickinson locations.
Outpatient Services
If you are specifically interested in outpatient services, come to Heartview's outpatient evaluation walk-in services at 101 E Broadway, Bismarck, Monday through Thursday, from 8-10 a.m. No appointment is needed; however, evaluation slots may fill quickly. If this happens, you may be asked to return the next day. Please note, due to increased demand and staffing limitations, only a few evaluation slots may be available each day. Please be patient with our staff and other people waiting. The number of patients we can see depends each day on staff availability.
Through the walk-in process, staff will review insurance and payment options and patients will be asked to provide a drug test and breathalyzer. Coverage or payment will need to be in place prior to receiving an evaluation at the walk-in clinic. If you do not yet have insurance and are interested in getting the process started before arriving at walk-in, call 701-222-0386 and choose option 6. Staff will assist patients in applying for Medicaid or the ND Substance Use Voucher.
Other Questions
Bismarck
PLEASE NOTE- if you are calling to speak with a patient in residential care or inquire about a patient, we are unable to release any information, pass along messages or transfer calls without a release of information signed by the patient. You may submit a "contact us" form below and we can pass along messages if the patient is in our care, but it will be the patient's decision whether to respond.
- Phone: (701) 222-0386; Toll Free: (800) 337-3160
- Nursing (current patients only), press 1
- OTP (current patients only), press 2
- Bismarck OTP Clinic Hours: Monday-Friday- 6 to 10 a.m., Saturday-Sunday- 7 to 9 a.m.
- Intake/admissions, press 3
- Residential unit, press 4
- Billing, press 5
- Medicaid/SUD Voucher applications, press 6
- All other inquiries, press 0
- To send a request to Medical Records, email records@heartview.org
Heartview Foundation
101 E. Broadway Ave.
Bismarck, ND 58501
Cando
7448 68th Ave. NE
Cando, ND 58324
- Phone: (701) 968-4056
Dickinson
30 7th Street W, 4th Floor
Dickinson, ND 58601
- Phone: (701) 502-4411
Please submit any questions, suggestions, or general feedback in the space below. Please note that the fastest way to contact us is via telephone.
